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citizenM Chicago Downtown | Hotel in Chicago

| 9.4 (3864 Reviews) |  1 Bathroom
Downtown Chicago Hotel | citizenM Chicago Downtown

Hotel in Downtown Chicago, Chicago

Hotel with a restaurant, steps from Michigan Avenue
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
Housekeeping is available on request.
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.


Recreational amenities at the hotel include a fitness center.

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80 East Wacker Place, Chicago, 60601, USA

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Shower
  • Eco-friendly toiletries
  • Soap
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels
Bedroom
  • Pillow-top mattress
  • Heating (climate-controlled)
  • Air conditioning (climate-controlled)
  • Premium bedding
  • Bed sheets
  • Blackout drapes/curtains
  • Safe
  • Phone
  • Water-efficient toilets only
  • Water-efficient showers only
  • Desk
  • Laptop-friendly workspace
  • Energy-saving switches
  • LED light bulbs
  • Desk chair
  • Iron/ironing board
  • Bulk dispenser for toiletries
  • Recycling
  • Eco-friendly cleaning products provided
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person
  • Coffee/tea in common area(s)
  • 1 bar
  • Refrigerator
Parking
  • No onsite parking available
Accessibility
  • Stair-free path to entrance
  • Elevator
  • Wheelchair-accessible restaurant
  • Hand-held showerhead
  • Wheelchair-accessible path of travel
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator door width (inches): 60
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
Activities
  • Fitness center
Entertainment
  • iPad
  • Cable channels
  • iPod dock
  • 43-inch flat-screen TV
General
  • Computer station
  • Meeting rooms - 3
  • Coworking space
  • 24-hour business center
  • Front-desk safe
  • Elevator
  • Water dispenser
  • Banquet hall
  • English
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture & ecosystem education
  • Water dispenser
  • No plastic coffee stirrers
  • No plastic water bottles
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soda bottles
  • Communal living room
  • Comprehensive recycling policy
  • Smoke-free property
  • Locally-owned & organized tours & activities
  • TV in lobby
  • At least 80% lighting from LEDs
  • Vegetarian dining options
  • Reusable cups only
Guest Services
  • Refrigerator
  • Luggage storage
  • 24-hour front desk
  • Housekeeping (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: usd 69 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding.
Payment Policy
Fee for buffet breakfast: approximately usd 20.00 per person late check-out fee: usd 69 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses wind and solar energy, plus eco-friendly cleaning products

Reviews

Lux
Sep 11, 2025 07:19:01 AM
Review Score:   10
Summary: The space is surprisingly cozy for such a small room. The bed overlooking the city is absolutely perfect, and was a wonderful way to wake up. The staff was awesome, and I even got free access to a show called SoFar on the patio space, and it was completely lovely!
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, City View
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed, City View

General

Number of living rooms 0, Outdoor spaces not available, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this citizenM Chicago Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the citizenM Chicago Downtown have a swimming pool?

No, this citizenM Chicago Downtown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Chicago Downtown?

Best-rates for the citizenM Chicago Downtown starts from $214 per night with includes Breakfast, Child Friendly, Air Conditioner, Restaurant, Bar, Guest Services, Laundry, TV, Accessibility, Bedding/Linens, Internet, Kitchen, Business Services, Wellness Facilities, Wheelchair Accessible, Security/Safety with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is citizenM Chicago Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Chicago Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Chicago Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Chicago Downtown?

Based on the information reported by the owner or manager, the citizenM Chicago Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Chicago Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the citizenM Chicago Downtown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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